State Farm® Insurance Agent Michelle Kuschel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Morgan Potts
November 4, 2026
5
out of
5
rating by Morgan Potts
"Been with them for years, everyone is always polite and very helpful explaining things in a way that's understandable."
amber may
October 29, 2026
5
out of
5
rating by amber may
"Best car insurance we have had! Reasonable rates, and always willing to help find the best one for what you need. My family has been with Michelle for years, she is amazing as well as her whole staff, always helpful, knowledgeable and fast to answer any questions or concerns! I especially love the texting feature, so convenient when I don’t have time to be on the phone and they always answer quickly no matter how you choose to contact them."
We responded:
"Wow!!! Amber, thank you so much for the praise. We do try to make it very easy for our State Farm family members to reach us when it makes sense for them. Texting is one of the most helpful tools we have, and I am glad you find helpful. :)"
DaSani Witherspoon (Sani)
October 23, 2026
5
out of
5
rating by DaSani Witherspoon (Sani)
"very helpful and very fast process for car insurance"
We responded:
"We appreciate you DaSani :) thank you for taking the time to let us know how we are doing. We are for you whenever you need us."
Terry Dwyer
October 23, 2026
5
out of
5
rating by Terry Dwyer
"This is the best team I have ever worked with!!! Highly recommend!!!!"
We responded:
"THANK YOU TERRY! It has been our pleasure to look after your insurance needs for years and we hope to continue to do so for many more to come. I think we need to start celebrating insurance anniversaries. "
Paul Balius
October 23, 2026
5
out of
5
rating by Paul Balius
"I’ve been a customer for a long time. The service has always been excellent from everyone in Michelle’s office. The most recent example was getting insurance on a motorcycle. I had waited until the very day I planned on going to the Secretary of State’s office to call for insurance. Michelle’s team was able to work out a couple quotes, explain the numbers and even fax the proof of insurance to the SOS directly so I could transfer the title and register the bike all at once. Thank you Michelle!"
We responded:
"Thank you Paul :) You are a wondaful customer, and we are so very honored to have you and your family as part of our agency. Anytime you need anything we are here."
Steve Kuschel
October 21, 2026
5
out of
5
rating by Steve Kuschel
"The girls know their stuff and are very efficient and friendly! Always feel welcomed there."
William Hawks
September 23, 2026
5
out of
5
rating by William Hawks
"Everyone is friendly and professional and very helpful"
We responded:
"Thank so much William. It means a lot that you took the time to give us a shout out. We enjoy taking care of your insurance needs."
Brent Bachmann
September 17, 2026
5
out of
5
rating by Brent Bachmann
"Always very helpful when I call! And very fast to respond."
We responded:
"Thank you, Brent, we know our customers time is valuable, so we try to make their day a little easier by getting things done quickly and efficiently so they can move on with their day. We enjoy having you as part of our State Farm family."
Karina Henry
August 20, 2026
5
out of
5
rating by Karina Henry
"I have been Michelle for over 3 years. I have been extremely happy with both her and her staffs assistance and knowledge. I would recommend her to anyone. I also like the texting feature since I work full time and cant always answer my phone. But texting intermittent is really helpful to me"
We responded:
"Thank you so much for being a part of our family. It is customers like you that make what we do such an honor."
Sarah Tomaschko
July 20, 2026
5
out of
5
rating by Sarah Tomaschko
"Knowledgeable staff. Nothing but excellent service."
We responded:
"Thank you, Sarah, I appreciate your kind words. We will continue to strive to be the best insurance company you have every experienced. We are here for all your insurance and financial needs."
Alexis Briggins
July 11, 2026
5
out of
5
rating by Alexis Briggins
"Excellent service! Was very patient with me as I picked out my renters insurance and helped guide me to find the best coverage."
We responded:
"Thank you Alexis, for taking time to review your experience. The best part of what we do here is time to explain coverages and uncover a customer's best options. We look toward to maintaining a successful experience with you."
Duane Mathis Jr
June 26, 2026
5
out of
5
rating by Duane Mathis Jr
"I like to thank the staff of State Farm, For helping me get approved for my insurance plan. Thank you!!!!!"
We responded:
"It is our pleasure to help you Duane. Thank you for choosing us for your insurance needs."
Racquel Hamm
June 24, 2026
5
out of
5
rating by Racquel Hamm
"Great customer service!"
We responded:
"Racquel, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our customer service. We're always here to help if you need anything else!"
Pam Blitz
June 23, 2026
5
out of
5
rating by Pam Blitz
"I have been with State Farm for several years and they contact me to check on my needs and make it easy to pay my bill and they keep my bill reasonable"
We responded:
"Pam, thank you for taking the time to leave us a review! I'm happy to hear that you've had a positive experience with our office over the years. We always aim to make things as convenient as possible for you. Let us know if we can help with anything else!"
Kurt S
June 21, 2026
5
out of
5
rating by Kurt S
"We moved into the area 3 years ago and were fortunate enough to find Michelle and staff for our insurance needs. Since then, we have had many changes and needs. Michelle, Erin, and the rest of her State Farm staff have been wonderful to deal with and we recommend them for any and all of your insurance needs.
Michelle and company are very responsive to any questions that you may have and they are a great outfit - we highly recommend!!"
We responded:
"Kurt, thank you for taking the time to leave us a review! We're happy to hear that you’ve had such a positive experience with our office over the past three years. We appreciate your kind words about Erin and the rest of our team. We're always here to help with any of your insurance needs. Thanks for choosing us!"
Synomen Giovani
June 21, 2026
5
out of
5
rating by Synomen Giovani
"These ladies are absolutely amazing.. they're very helpful and always polite. I appreciate they're kindness and adore their goat Penny. Anytime I need something, they've been very helpful and always get things done in a timely manner."
We responded:
"Your kind words put a smile on our faces. Thank you for being a part of our family...penny thanks you too! "
Dila Oroshi
June 16, 2026
5
out of
5
rating by Dila Oroshi
"I’ve been with Michelle’s office for years. Her along with her team make all my insurance needs so seamless. I am grateful for all the help and support I’ve received over the years"
We responded:
"Thank you, Dila! I'm happy to hear that our team has been able to make your insurance experience seamless over the years. We're grateful to have you with us and appreciate your kind words. Let us know if we can help with anything else!"
Rachel Cain
June 13, 2026
5
out of
5
rating by Rachel Cain
"Michelle is an amazing agent and her team is always there when I need her
Thank you guys"
We responded:
"
Thank you very much Rachel. We really do appreciate you being a wonderful State Farm family member. It is people like you that make this agency great!
MK
"
Hubert Lambert
June 13, 2026
5
out of
5
rating by Hubert Lambert
"Always given good service"
We responded:
"Hubert, thank you for taking the time to leave us a review! I'm happy to know you've consistently received good service from our office. We're always here to help if anything comes up!"
Dan & Tammi Lane
June 12, 2026
5
out of
5
rating by Dan & Tammi Lane
"We are so thankful for State Farm and all their quick responses to any inquiries or changes that we need to make. Erin, Michelle and the rest of the team are wonderful!!!! Any issues we’ve ever had they’ve taken care of immediately and they have great customer service"
We responded:
"Thank you both so much for the wonderful feedback, Dan and Tammi! Erin and I, along with the rest of our office, truly love working with you. We know that your time is valuable, so we make it a top priority to address your inquiries and process policy updates immediately. We appreciate your loyalty and are incredibly grateful to handle your homeowners and vehicle insurance!"
Shane Wargo
June 10, 2026
5
out of
5
rating by Shane Wargo
"Always such a joy to business with! Very prompt, knowledgeable, and friendly service as well!"
We responded:
"Thank you, Shane! I'm happy to hear that you enjoy doing business with us and appreciate our prompt and friendly service. We're always here to help if you need anything else!"
Ruach Ralphineye's Sacral Sacrament
June 10, 2026
5
out of
5
rating by Ruach Ralphineye's Sacral Sacrament
"Always very kind and have a wonderful positive attitude"
We responded:
"Thank you! I'm happy to hear that you find our team kind and positive. We strive to create a welcoming environment for everyone. Let us know if we can help with anything else!"
John Spencer
June 10, 2026
5
out of
5
rating by John Spencer
"Michelle and her team at State Farm have been wonderful to work with! They are always friendly, helpful, and quick to answer any questions. The process for both my auto and home insurance was smooth and stress-free. I highly recommend Michelle’s office for excellent customer service and great insurance support."
We responded:
"Thank you, John, for taking the time to leave us such a positive review! I'm really happy to hear that you found the process for your insurance smooth and stress-free. It's great to know that our team's friendliness and helpfulness made a difference for you. We appreciate your recommendation and support! Don't hesitate to reach out if you need anything else."
steve boldizsar
May 12, 2026
5
out of
5
rating by steve boldizsar
"Always super helpful! Anything I need they’re just a call away. Wouldn’t go anywhere else."
We responded:
"Thank you, Steve! I'm happy to know that you find our team super helpful and that we're just a call away for anything you need. Your trust means a lot to us. Let us know if there's anything else we can assist you with!"
Jaidyn Halliday
April 22, 2026
5
out of
5
rating by Jaidyn Halliday
"Great people everyone is super nice and understanding"
We responded:
"Thank you, Jaidyn! I'm happy to hear that you found our team to be nice and understanding. We always strive to provide a welcoming environment for everyone. If there's anything else we can assist you with, feel free to reach out!"