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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachel Cain

Rachel Cain

January 16, 2025

5  out of  5
rating by Rachel Cain
"Michelle is an amazing agent and her team is always there when I need her Thank you guys"
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Daniel Bell

January 8, 2025

5  out of  5
rating by Daniel Bell
"I've had my policies with Michelle for several years now and she's always treated me with respect and has always done her best to advise me with coverage and policies. Michelle wants the best for her customers in every way possible and will always greet you with a big friendly smile."
We responded:
"Thank you Dan!!!!! We are happy to have you here with us. :) It really is OUR pleasure to have you as part of our family. "
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Cynthia Chartrand

December 19, 2024

5  out of  5
rating by Cynthia Chartrand
"This agency has always been so helpful and prompt with service. My parents were with them for years and then I utilized them after their passing. I was always thankful for their help."
We responded:
"We will always be here to help. I can't thank you enough for taking the time give us a review. Never hesitate to let us how we can help. Thank you for being a part of our family."
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P. Belczynski

December 12, 2024

5  out of  5
rating by P. Belczynski
"Nicest & most professional group of people to care for all of my family’s insurance needs. Nobody likes shelling out money for insurance, but these caring representatives really help you find ways to save. And they are a delight to work with, making you feel more like family vs. just another policy holder. :)"
We responded:
"Thank you so much! This agency is blessed with the most amazing customers Thank you for taking the time to give us a review and for being a part of our State Farm family. The happiest of holidays to you! :)"
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Heather Harris

December 12, 2024

5  out of  5
rating by Heather Harris
"Michelle and her staff are always very helpful, friendly and professional! We’ve had three teens/young adults on our policy. When our daughter was ready to get her own insurance, they took a lot of time explaining her options to her for vehicles and homeowners. Today our son decided to buy a new car. We called 5 minutes before the office closed and Erin patiently took the time to make this change for us."
We responded:
"Heather you and your family are a pleasure to work with and I cannot thank you enough for your kind words. It truly is OUR pleasure to have you as a part of our family."
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Vicki Partaka

December 11, 2024

5  out of  5
rating by Vicki Partaka
"I have been with them for several years. Never had a problem. Staff is always friendly and helpful when I call with questions. Very competitive quotes as well. Highly satisfied with this agent!"
We responded:
"Thank you Vicki! We will always be here you for whenever you need us. Thank for your kind words and loyalty, it means more than you know. :) "
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Patricia Wittenberg

December 10, 2024

5  out of  5
rating by Patricia Wittenberg
"Very helpful staff."
We responded:
"Thank you Patricia! Never hesitate to reach out. We are here for you and because of you!"
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Marjorie Biga

December 10, 2024

5  out of  5
rating by Marjorie Biga
"Everyone in this office is always helpful. I have been with Michelle well over ten years. I have multiple policies auto, life, home etc. Never had an issue with anything that may of come up. I recommend Michelle and her office all the time."
We responded:
"We truly appreciate your trust and loyalty over the past ten years. It’s always our goal to provide the best service possible, and we're thrilled to hear that you've had such a positive experience with us. Your recommendations mean the world to us, and we look forward to continuing to serve you for many more years to come! Thank you Marjorie :) Warm regards, Michelle and the Team"
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Kris Casey

September 20, 2024

5  out of  5
rating by Kris Casey
"This place has been nothing short of special best insurance agency I’ve ever had to deal with. Nobody likes paying insurance, but this place makes your experience pleasant. Thanks again for all your help"
We responded:
"I really appreciate your kind remarks. It has always been my goal to make the less enjoyable aspects of life a bit easier, a little more enjoyable, as well as providing help and a better understanding of insurance. THANK YOU for being a part of what makes this agency special."
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Sherr Bear

September 9, 2024

5  out of  5
rating by Sherr Bear
"Customer service is outstanding! They go the extra mile to make sure everything is satisfactory and to make sure you're happy, the whole team is wonderful, thank you for being so great"
We responded:
"Thank you! Going the extra mile is the best part of what we do, especially if, we can save time our customers time and energy. We are so grateful you trust us with your insurance needs. :)"
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Thomas Smith

August 28, 2024

5  out of  5
rating by Thomas Smith
"Skylar was very helpful and got me insurance again on my vehicles. Definitely took the time to answer questions and get me a good price."
We responded:
"Thank you for taking the time to leave us a review! We are delighted to hear that our team was able to assist you in getting insurance for your vehicles again. We pride ourselves on providing helpful and personalized service to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate you choosing Michelle Kuschel State Farm and being a part of our agency family."
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kim elum

August 15, 2024

5  out of  5
rating by kim elum
"I receive the best service at State farm I would advise anyone to try it out and the rates are fabulous"
We responded:
"We appreciate you very much Kim. Thank you for being a part of our family."
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Wild Bill

August 13, 2024

5  out of  5
rating by Wild Bill
"Michelle is a great Insurance Agent, who cares about each and every client and their individual needs!!!"
We responded:
"Thank you!!!!!! I could not possibly have better customers. We are blessed to have you!"
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BrieAnna Butler

June 19, 2024

5  out of  5
rating by BrieAnna Butler
"To be honest this company is wonderful! Best thing I’ve ever done in my life is trusting them with my car! Had my car taken aka stolen from my home and the drive safe and save was still on and it tracked my car till it stopped and led the cops to where my car was!! I would never believe that it would work but it did and I recommend that u talk to the girls over there as well! They will definitely help u out and are just so amazing to have!"
We responded:
"Thank you for sharing that incredible story about our driving safe and save program. We truly value you as a member of our family and appreciate your loyalty as a customer. We are committed to being there for you whenever you need us. :)"
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A Nielsen

May 30, 2024

5  out of  5
rating by A Nielsen
"They have been very helpful with my accounts this year! They have saved our family money, which is important these days."
We responded:
"Thank you so much for the compliment. We love working with our customers to help them find the solution that works best for them, teamwork is so important. Thank you for being part of our State Farm family."
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Jammie Bothwell

May 30, 2024

5  out of  5
rating by Jammie Bothwell
"Been with them for over 7 years now. Always been helpful and very affordable!"
We responded:
"We would like to express our sincere gratitude to you, Jammie, for your unwavering loyalty. Your support means the world to us, and we truly appreciate having customers like you. Thank you for choosing our services and being a valued part of our community."
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Elizabeth Kolar

May 15, 2024

2  out of  5
rating by Elizabeth Kolar
"Do not recommend. I've tried canceling my renter's insurance multiple times and paid off my auto.Insurance and now i'm being told that's not what happened and want to charge me more money. I've already been explaining this process multiple times before and none of you have done what I asked none of you are on the same page. You bounce clients around person to person instead of letting the same agent handle 1 client. I've been with State Farm since I was 17 years old and after my insurance lapses I will never use them again. It gets worse and worse every year."
We responded:
"I am very sorry for your recent experience. We definitely aim to do the best for our customers, I understand you feel that has not been accomplished in your case. Please feel free to respond to the communication we have sent, We would be very happy to help make things right for you."
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Ryan Olson

May 12, 2024

5  out of  5
rating by Ryan Olson
"Very helpful and good prices. Thank you"
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Sabrina Taylor

May 6, 2024

5  out of  5
rating by Sabrina Taylor
"Wonderful crew at this establishment! 👏 I'm so glad to have been recommended 😌 super nice folks here 💯"
We responded:
"hank you for the awesome review! We are thrilled to hear that you had a wonderful experience with our crew. We take pride in providing exceptional service, and we're glad that you were recommended to us. Our team strives to be friendly and accommodating, so it's great to know that you found them super nice. Your kind words mean a lot to us, and we appreciate your recommendation. We look forward to serving you again in the future! "
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Edna Guyette

March 29, 2024

5  out of  5
rating by Edna Guyette
"I love all the people who works there the are all very polite and kind and Eager to help you and they do everything they can to save you money."
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FORT GRATIOT EXPERT

March 28, 2024

5  out of  5
rating by FORT GRATIOT EXPERT
"This office has such a friendly atmosphere! Penny the Goat is the cutest!! The staff is always so willing to help and great you with a smile or a candy bar!!!"
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Daina Moran (dinkydo316)

March 27, 2024

5  out of  5
rating by Daina Moran (dinkydo316)
"Good rates good customer service"
We responded:
"Thank so much for the review! It is our pleasure to have you as a customer and we greatly appreciate you being a part of our State farm family."
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Allan Bowman

March 22, 2024

5  out of  5
rating by Allan Bowman
"This team is really great to work with"
We responded:
"Thank you so much Allan. We enjoy having you as a State Farm family member. We are here to help with anything to need. :) Many thanks!!!!"
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Carole Ann

March 19, 2024

5  out of  5
rating by Carole Ann
"Reasonable insurance rates and the staff I s AWESIME!!!!"
We responded:
"Carole, Thank you for your Google review! We are pleased to hear that you find our insurance rates reasonable. We are dedicated to providing exceptional service, and we appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out."
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Marie Stebbins

March 19, 2024

5  out of  5
rating by Marie Stebbins
"WONDERFUL WONDERFUL WONDERFUL amazing team! 7 years and counting with great staff, warm atmosphere!!"
We responded:
"Marie, we appreciate your gratitude! Assisting you with your insurance needs brings us joy. We are grateful to have such amazing customers to collaborate with."