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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kris Casey

September 20, 2024

5  out of  5
rating by Kris Casey
"This place has been nothing short of special best insurance agency I’ve ever had to deal with. Nobody likes paying insurance, but this place makes your experience pleasant. Thanks again for all your help"
We responded:
"I really appreciate your kind remarks. It has always been my goal to make the less enjoyable aspects of life a bit easier, a little more enjoyable, as well as providing help and a better understanding of insurance. THANK YOU for being a part of what makes this agency special."
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Sherr Bear

September 9, 2024

5  out of  5
rating by Sherr Bear
"Customer service is outstanding! They go the extra mile to make sure everything is satisfactory and to make sure you're happy, the whole team is wonderful, thank you for being so great"
We responded:
"Thank you! Going the extra mile is the best part of what we do, especially if, we can save time our customers time and energy. We are so grateful you trust us with your insurance needs. :)"
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Thomas Smith

August 28, 2024

5  out of  5
rating by Thomas Smith
"Skylar was very helpful and got me insurance again on my vehicles. Definitely took the time to answer questions and get me a good price."
We responded:
"Thank you for taking the time to leave us a review! We are delighted to hear that our team was able to assist you in getting insurance for your vehicles again. We pride ourselves on providing helpful and personalized service to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate you choosing Michelle Kuschel State Farm and being a part of our agency family."
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kim elum

August 15, 2024

5  out of  5
rating by kim elum
"I receive the best service at State farm I would advise anyone to try it out and the rates are fabulous"
We responded:
"We appreciate you very much Kim. Thank you for being a part of our family."
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Wild Bill

August 13, 2024

5  out of  5
rating by Wild Bill
"Michelle is a great Insurance Agent, who cares about each and every client and their individual needs!!!"
We responded:
"Thank you!!!!!! I could not possibly have better customers. We are blessed to have you!"
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BrieAnna Butler

June 19, 2024

5  out of  5
rating by BrieAnna Butler
"To be honest this company is wonderful! Best thing I’ve ever done in my life is trusting them with my car! Had my car taken aka stolen from my home and the drive safe and save was still on and it tracked my car till it stopped and led the cops to where my car was!! I would never believe that it would work but it did and I recommend that u talk to the girls over there as well! They will definitely help u out and are just so amazing to have!"
We responded:
"Thank you for sharing that incredible story about our driving safe and save program. We truly value you as a member of our family and appreciate your loyalty as a customer. We are committed to being there for you whenever you need us. :)"
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A Nielsen

May 30, 2024

5  out of  5
rating by A Nielsen
"They have been very helpful with my accounts this year! They have saved our family money, which is important these days."
We responded:
"Thank you so much for the compliment. We love working with our customers to help them find the solution that works best for them, teamwork is so important. Thank you for being part of our State Farm family."
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Jammie Bothwell

May 30, 2024

5  out of  5
rating by Jammie Bothwell
"Been with them for over 7 years now. Always been helpful and very affordable!"
We responded:
"We would like to express our sincere gratitude to you, Jammie, for your unwavering loyalty. Your support means the world to us, and we truly appreciate having customers like you. Thank you for choosing our services and being a valued part of our community."
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Elizabeth Kolar

May 15, 2024

2  out of  5
rating by Elizabeth Kolar
"Do not recommend. I've tried canceling my renter's insurance multiple times and paid off my auto.Insurance and now i'm being told that's not what happened and want to charge me more money. I've already been explaining this process multiple times before and none of you have done what I asked none of you are on the same page. You bounce clients around person to person instead of letting the same agent handle 1 client. I've been with State Farm since I was 17 years old and after my insurance lapses I will never use them again. It gets worse and worse every year."
We responded:
"I am very sorry for your recent experience. We definitely aim to do the best for our customers, I understand you feel that has not been accomplished in your case. Please feel free to respond to the communication we have sent, We would be very happy to help make things right for you."
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Ryan Olson

May 12, 2024

5  out of  5
rating by Ryan Olson
"Very helpful and good prices. Thank you"
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Sabrina Taylor

May 6, 2024

5  out of  5
rating by Sabrina Taylor
"Wonderful crew at this establishment! 👏 I'm so glad to have been recommended 😌 super nice folks here 💯"
We responded:
"hank you for the awesome review! We are thrilled to hear that you had a wonderful experience with our crew. We take pride in providing exceptional service, and we're glad that you were recommended to us. Our team strives to be friendly and accommodating, so it's great to know that you found them super nice. Your kind words mean a lot to us, and we appreciate your recommendation. We look forward to serving you again in the future! "
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Edna Guyette

March 29, 2024

5  out of  5
rating by Edna Guyette
"I love all the people who works there the are all very polite and kind and Eager to help you and they do everything they can to save you money."
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FORT GRATIOT EXPERT

March 28, 2024

5  out of  5
rating by FORT GRATIOT EXPERT
"This office has such a friendly atmosphere! Penny the Goat is the cutest!! The staff is always so willing to help and great you with a smile or a candy bar!!!"
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Daina Moran (dinkydo316)

March 27, 2024

5  out of  5
rating by Daina Moran (dinkydo316)
"Good rates good customer service"
We responded:
"Thank so much for the review! It is our pleasure to have you as a customer and we greatly appreciate you being a part of our State farm family."
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Allan Bowman

March 22, 2024

5  out of  5
rating by Allan Bowman
"This team is really great to work with"
We responded:
"Thank you so much Allan. We enjoy having you as a State Farm family member. We are here to help with anything to need. :) Many thanks!!!!"
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Carole Ann

March 19, 2024

5  out of  5
rating by Carole Ann
"Reasonable insurance rates and the staff I s AWESIME!!!!"
We responded:
"Carole, Thank you for your Google review! We are pleased to hear that you find our insurance rates reasonable. We are dedicated to providing exceptional service, and we appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out."
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Marie Stebbins

March 19, 2024

5  out of  5
rating by Marie Stebbins
"WONDERFUL WONDERFUL WONDERFUL amazing team! 7 years and counting with great staff, warm atmosphere!!"
We responded:
"Marie, we appreciate your gratitude! Assisting you with your insurance needs brings us joy. We are grateful to have such amazing customers to collaborate with."
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Stacy Newton

March 19, 2024

5  out of  5
rating by Stacy Newton
"Very nice people,always helpful"
We responded:
"Thank you Stacey!!!! :)"
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Lorraine Carrie

March 18, 2024

5  out of  5
rating by Lorraine Carrie
"Their service is awesome and they are always there to answer your questions and help you out when needed."
We responded:
" We strive to provide exceptional customer service and are always here to help. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again for your kind words! Thank you, Michelle"
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Michael Heinbuck

March 18, 2024

5  out of  5
rating by Michael Heinbuck
"This office is the best with everything I have needed"
We responded:
"Thank you Michael! :)"
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RODNEY DHARRY

March 15, 2024

5  out of  5
rating by RODNEY DHARRY
"I enjoy working with Michelle and her entire team, they are very professional, courteous, respectful and knowledgeable. A special thank you to Skylar, Erin, Jessica, Kate and few other names I don’t recall at the moment. You guys are all amazingly awesome to work with. You make’s my life as a business owner very easy by being so effective in satisfying all my insurance needs. Thank you all. I highly recommend Michelle kuschel ( State Farm"
We responded:
"Thank you so much for your fantastic review! We are thrilled to hear that you enjoy working with Michelle and our entire team. We take pride in being professional, courteous, respectful, and knowledgeable in all aspects of our service. Your special mention of Skylar, Erin, Jessica, Kate, and others is greatly appreciated. We are glad to have made your life as a business owner easier by effectively meeting all your insurance needs. Thank you for recommending Michelle Kuschel and State Farm. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for your kind words. You are the one of the best!"
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Jenny GLASER

March 15, 2024

5  out of  5
rating by Jenny GLASER
"I have been with this office for a couple years and am never disappointed with their customer service. Jennifer is a great gal to work with and is always very helpful!"
We responded:
"A big thanks to you Jenny. We will keep striving to make sure you feel that why about our customer service...forever. Jennifer is a great help and really enjoys helping our customers navigate through the world of insurance. "
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dawn reid

March 14, 2024

5  out of  5
rating by dawn reid
"Michelle & her staff are not only respectful, & caring but they all make sure all your questions are answered & that you understand things regarding your polucies"
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Denise Dencklau

March 14, 2024

5  out of  5
rating by Denise Dencklau
"This office is actually a pleasure to deal with and Erin is the best!!"
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Tonya Rotarius

March 14, 2024

5  out of  5
rating by Tonya Rotarius
"Been with Michelle for quite a few years! They are always willing to help and were awesome with the house fire we went through!!"